Form Director Newsletter for the month of June_2025
Form Director updates
Features Spotlight:
Explore Form Director Tools @ https://formdirector.jivrus.com/features/tools
The User of the Month - June 2025
Congratulations Documentação Apolar Centro for being selected as the user of the month of June for Form Director.
This is what they feel about Form Director:
The user of the month will be displayed on the spotlight page of our community website. Please check the spotlight page for more details.
Challenges and Solutions
Challenges faced 79685
Mathew (name changed), a Form Director user, reached out with the following question:
We have been getting one of these errors every day or so recently. Is there anything I can do to troubleshoot this?
Proposed Solution
- Generate an App Password
If you are using 2-Step Verification with your Google account, you'll need to generate an App Password. Here is a quick 2-minute guide to help you: Watch on YouTube - Provide Your Email Address
Please send us the email address associated with the account for which the App Password was generated. This is required to complete the Gmail SMTP configuration on your behalf.
- If both Gmail and Gmail SMTP are enabled:
Form Director will attempt to send using Gmail first. If that fails (due to quota or server error), it will automatically fall back to Gmail SMTP. - If Gmail is disabled and Gmail SMTP is enabled: It will directly use Gmail SMTP for sending emails.
Read more about custom email providers @ https://formdirector.jivrus.com/features/notification/custom-email-providers
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